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You're nearly there! Before you can borrow Things, we need you to agree to the Library of Things user agreement:
Mission and ethos
Welcome to your Library of Things! It’s here because a group of friends and community leaders in this neighbourhood led a crowdfunding campaign to make it happen.
Every time you borrow an item, you’re directly supporting Library of Things’ social mission – to connect people to each other and to the place they live through sharing.
What’s more, a percentage of your borrowing fees go directly into the local community, including a rent contribution to the host site.
As a non-profit, any surplus we make gets reinvested into further developing our community impact.
We invite you to join hundreds of other Members near you in agreeing to the terms below – which ensure that your local Library of Things site thrives both now and into the future.
The ‘Member’ – any person who has created an account via the Library of Things’ myTurn catalogue and paid a minimum of £1 to join, regardless of whether they have borrowed from Library of Things or not.
‘Item’ – any piece of equipment or ‘Thing’ stocked by Library of Things
‘Library of Things’ (or ‘LoT’, ‘us’, ‘we’ or ‘our’) – the non-profit company lending out items to Members
‘Borrowing; – the act of hiring an item from Library of Things site for the stated fees and returning it on the stated return date
Joining & Membership
Only Members are able to borrow from Library of Things.
To become a Member, you must:
Be aged 18 or above
Give your personal details: full name, current address, phone number and a valid email address so that we can contact you
Connect a valid debit or credit card to your myTurn borrowing account, with sufficient funds to pay for any items you reserve
Pay a minimum of £1 as a one-off joining fee
Where choosing the Concession Membership, complete the confidential form to let us know why you have chosen that membership option
As a Member, you are responsible for:
Plus, we’d love you to share your feedback, stories & ideas so we can keep improving Library of Things for future borrowers!
Now for the serious bit.
As a Member, you agree to indemnify and hold harmless Library of Things, its officers, agents, and employees for any and all liability, loss, claims and demands, actions or causes of action for the death and injury to any people and for any property damage suffered or incurred by any person, which arises in any way from the use of items you are borrowing.
If we discover you are not respecting the rules of borrowing and our guidance in how to use Library of Things and its items in a safe and proper manner, we reserve the right to terminate your membership at any time. You understand legal action may be taken against you.
Library of Things’ responsibilities
Library of Things is responsible for:
Taking reasonable action to ensure the quality and safety of its items, including as a minimum:
Sourcing brand new or fully refurbished items directly from retailers and manufacturers
Carrying out weekly item checks and inspections
Providing personal protective equipment at no cost to the Member & advising the Member to wear this
Taking reasonable action to enable the Member to learn how to use items in a safe and proper manner, including:
Making available digital copies of how-to guides and manuals for items
Reminding Members to stop using items and to report any damage or repair immediately on noticing anything unusual (see Member Responsibilities 9).
Providing cleaning kits with items that require regular care and maintenance
At Library of Things’ discretion, facilitating how-to events for more complex items
Providing public liability insurance for hiring items to Members and making it known that this insurance only covers Members when they are using items for personal use. Insurance does not apply if:
Members use items in a professional capacity to carry out work for a third party for a fee.
Members lend items to other people or do work on other people’s property. Library of Things is not liable for any damage that may be caused to other people or their property.
Members use items to run public events or activities. You will need your own public liabilities insurance for this.
Handling any issues and complaints relating to borrowing in a sensitive and timely manner, including:
Making a direct refund to your bank account if for any reason you have been overcharged for the item(s) you have borrowed. This refund takes between 5-10 days to reach your bank account from the time of discovery.
If necessary, cancelling or changing a reservation. A credit or refund to the value of your reservation will be issued back to you.
Communicating with you
As a Member of Library of Things, you will receive some communications from us, including:
Reservation, check-out and check-in receipts each time you reserve and borrow
a welcome email with information on how borrowing works
occasional service updates
personalised promotions and offers
If you want to disable loan receipts, you can do so by logging into your myTurn account and clicking ‘Disable email receipts’ under ‘Communication’.
If you want to disable our updates and newsletters at any time, you can do so either by clicking ‘unsubscribe’ at the bottom of the email.
If you no longer want to be a Member of Library of Things, email us to tell us this via firstname.lastname@example.org. We will aim to delete all of your personal data within 3 working days.
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